Shipping

Processing time

The time we need to prepare an order for shipping varies. For details, please see the individual items.
Estimated shipping times for ready-made:
North America: 3-5 business days
Europe: 5-14 business days
Australia, New Zealand and Oceania: 5-14 business days
We’ll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose, weather conditions, when applicable.

Shipping Ready-Made orders over $50

When the order is over $50, the parcel will be insured. This will require a signature upon delivery.  USPS will leave notification that they tried to deliver if you are not home. You will be able to go online to usps.com & reschedule the delivery at a time that you will be at the address used for shipping. The Post Office will hold your item for two weeks from their initial attempt to deliver before sending the item back to us.

If your purchase gets returned to us, please contact us to issue a new bill (postage) for you to purchase. Once you pay for this, we can reship the item to you.

If you decide not to accept your shipment, you will be responsible for actual shipping, insurance, and a 20% restocking fee.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Payment Options

On-line

Secure options through PayPal include:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Paypal (Direct)

In Person or By Phone

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Email Billing
  • Cash
  • Check*

*Please note that checks must first clear before the order is released.

Unpaid Balances

On all custom orders (specific to your measurements), a 50% non-refundable deposit is required. Notification is sent out when the garment is complete. Final payment is required within 45 days of the completion notice. If the item has not been paid for in full after the 45 days, the item will be be put up for sale to recoup the unpaid balance.

Lay-Away Plan

Lay-away is a 90-day option to pay on ready-made items.  A 25% non-refundable deposit is due upon order; a 25% non-refundable payment is due at 30 days; a 25% non-refundable payment is due at 60 days; and the final 25% is due at 90 days.  Late payments of 1-3 days incur a $25 late fee; after 3 days, your lay-away items are put back into inventory and monies paid are forfeited.

Fluctuations in Weight/Measurements

Fluctuations in measurements due to growth and/or weight gain or loss should be considered when giving us your measurements.  We are not responsible for the fit of the garments due to marked fluctuations because of growth or weight that are different from measurements taken or given at the time of the order.

Returns & exchanges

Custom made products cannot be returned.  No refunds.  The deposit on your custom order is used to purchase goods needed to fulfill your order, and your order has been placed in the queue.  Deposits are non-refundable.  However if you change your mind about ordering (within 12 hours), we accept cancellations.  You must request a cancellation in writing within: 12 hours of purchase.
We don’t accept returns or exchanges.  Not only are many of our products custom, they are “specialty” items, therefore, they cannot be returned.  As with swimwear and lingerie purchases, our items are not returnable due to hygienic reasons.
But please contact us if you have any problems with your order.  We want you to be as excited as we are about your LSC order!