Terms & Conditions
First & Foremost
Shipping Ready-Made orders over $50
When the order is over $50, the parcel will be insured. This will require a signature upon delivery. USPS will leave notification that they tried to deliver if you are not home. You will be able to go online to usps.com & reschedule the delivery at a time that you will be at the address used for shipping. The Post Office will hold your item for two weeks from their initial attempt to deliver before sending the item back to us.
If USPS returned the unclaimed parcel to us, please contact us to issue a new postage invoice for you. Once you pay for this, we can reship.
If you decide not to accept your shipment, you will be responsible for actual shipping, insurance, and a 20% restocking fee.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Secure options through PayPal include:
- American Express
- Paypal (Direct)
In Person or By Phone
- American Express
- Email Billing
*Please note that checks must first clear the bank before the order is released.
On all custom orders (specific to your measurements), a 50% non-refundable deposit is required. Notification is sent out when the garment is complete. Final payment is required within 45 days of the completion notice. If the item has not been paid for in full after the 45 days, the item will be be put up for sale to recoup any and all unpaid balances.
There is no extra or hidden fees to use our Lay-Away Plan.
Our Lay-Away PLan is a 90-day option to pay on ready-made items. A 25% non-refundable deposit is due upon order; a 25% non-refundable payment is due at 30 days; a 25% non-refundable payment is due at 60 days; and the final 25% is due at 90 days.
All Lay-Away customers are set up with a billing schedule, and you will receive a billing via email with each installment. It is up to the lay-away customer to make their payments timely and to notify us if there are any changes to their email or mailing address. Our lay-away plan is flexible! We can bill you weekly or bi-monthly (every 15 days) should that be a better option for you.
Lay-Away merchandise will be sent when the order is paid in full.
Our products are taken off-sale and held for you, please make your payments timely. We expect you to pay on the due date or before. Late payments by after three days incur a $25 late fee; after 10 days, your lay-away items are put back into inventory and monies paid are forfeited.
Fluctuations in Weight/Measurements
Fluctuations in measurements due to growth and/or weight gain or loss should be considered when giving us your measurements. We are not responsible for the fit of the garments due to marked fluctuations because of growth or weight that are different from measurements taken or given at the time of the order.