Review & Agree to Our Terms
By making a deposit or purchase, you are acknowledging and agreeing to the terms outlined on this page.
🔹 Please carefully review the sections from “Terms – Changes” through “Terms – Taxes & Customs.”
🔹 Read our terms in full to ensure you understand your rights and responsibilities.
🔹 If you have any questions at all about our terms, costumes, goods, or services, we are happy to assist!
Need Assistance? Reach Out!
📍 Multiple ways to contact us are available on the “Contact” page:
✔ Find the Contact link in the top right-hand menu or left side of the footer menu.
We welcome your questions and inquiries and look forward to chatting with you! Let me know if you’d like any refinements or added details.
Terms – Changes
We understand that flexibility is sometimes needed, but changes to your order, delivery, or appointments may incur additional fees based on labor, materials, and scheduling impacts.
Change Orders
🔹 Adjustments to the selection, design, or overall direction of a made-to-order project.
🔹 A change order fee starts at $75 and may include additional charges for extra labor or materials needed to accommodate the revision.
Delivery Date Changes
🔹 If you need to adjust your expected completion date, an earlier deadline may not always be possible.
🔹 If an earlier date is requested, it will be classified as a rush order, adding a minimum of $100 per costume.
Appointment Rescheduling Within 24 Hours
🔹 Last-minute appointment changes within 24 hours of your scheduled time will result in a minimum $25 fee per occurrence.
🔹 While we appreciate our customers and dancers, our time is valuable, particularly during peak seasons—so we kindly ask that you plan appointments carefully.
We strive to keep the process seamless while respecting both your timeline and ours.
Terms – Delivery Expectations
We are committed to fulfilling your order within the agreed-upon timeline, but certain factors beyond our control may impact delivery.
Potential Delays
🚫 We cannot be responsible for delays caused by:
✔ Customer change orders – Adjustments to design or materials after procurement has begun.
✔ Untimely responses – Delays due to slow communication on approvals or decisions.
✔ Fitting accommodations – Scheduling challenges impacting the timeline.
✔ Third-party delivery issues – USPS, UPS, FedEx delays, including inclement weather, theft, or unforeseen events like volcanic eruptions or acts of terrorism.
Lost or Stolen Mail
In the past, we have been able to reproduce lost or stolen costumes within the original timeframe, but this is not guaranteed—especially for last-minute rush orders.
We take great care to ensure a smooth delivery process, but we encourage customers to plan accordingly and communicate promptly to keep everything on schedule.

Hailey in an age appropriate, jazz costume, “Shower”, a custom, handmade dance costume by ContenderWear™